Change can be difficult. This is an understatement when the change impacts the workflow and work product of over 2,500 attorneys in 27 locations. Needless to say, switching to a new document comparison software from a new vendor was not a decision that Freshfields Bruckhaus Deringer took lightly. Not only did we need to have accurate, reliable, and easy to use software, but we also needed the product to be backed up by an outstanding vendor that could provide prompt professional support every step of the way. Since signing with them and rolling out Change-Pro, Litéra now feels much more like a partner than a vendor. I highly recommend this product and this company to any firm looking to change the way they relate to their software providers.
Assistant IT Manager (US)
Freshfields Bruckhaus Deringer