Tel: 336.375.2991  |  Email: customer-service@litera.com

Customers choose Litéra because our products help them more effectively manage the content lifecycle of their documents, but they stay with Litéra because customer service is more than another corporate department – it defines the way we practice business. The way our customers are treated matters greatly to us; we believe that care and compassion should drive every interaction, from incoming calls with a receptionist to detailed meetings with developers and product managers. This philosophy is demonstrated below through our current client relationships.


"The Change-Pro Suite includes many useful utilities for working with your Word, Excel, and PDF documents. The ability to compare embedded Excel sheets within a Word document makes Change-Pro more useful than other redlining applications."

Richard Belthoff
Vice President and Assistant General Counsel
Wachovia Corporation


"Change can be difficult. This is an understatement when the change impacts the workflow and work product of over 2,500 attorneys in 27 locations. Needless to say, switching to a new document comparison software from a new vendor was not a decision that Freshfields Bruckhaus Deringer took lightly. Not only did we need to have accurate, reliable, and easy to use software, but we also needed the product to be backed up by an outstanding vendor that could provide prompt professional support every step of the way.

Since signing with them and rolling out Change-Pro, Litéra now feels much more like a partner than a vendor. Their responsiveness and consistent attention to their clients' needs parallels closely with our own firm culture. I highly recommend this product and this company to any firm looking to change the way they relate to their software providers."

Simon Dandy
Assistant IT Manager (US)
Freshfields Bruckhaus Deringer


"At Akin Gump we always focus on building long-term relationships with our technology partners. It is important to us that our partners are thought and innovation leaders with verifiable records of delivering exceptional support. Litéra's Change-Pro solution stood out in all of these key areas as the leading product backed by a superior organization."

Lorey Hoffman
Chief Information Officer
Akin Gump


"Litéra's Change-Pro has become a vital component of our document management processes because it compares critical documents in their entirety, we can better assure content accuracy and reliability and reduce the risk of costly errors. We are very pleased with Change-Pro's functionality and ease-of-use."

Steve Agnoli
Chief Information Officer
K&L Gates


"Litéra continues to deliver innovative solutions to key challenges we face when it comes to document content management. Litéra LDF is a powerful solution to simplify the time consuming process of making changes to PDF documents. Now we can make changes to PDFs as easily as we can in a standard word processing application."

Sean Scott
Chief Information Officer
Womble Carlyle Sandridge and Rice, PLLC


"Today's business users are demanding feature-rich document management and collaboration solutions. Change-Pro is a perfect complement to our SaaS On Demand platform that will allow our mutual customers to collaborate, compare, store, manage and share documents seamlessly around the globe."

Alvin Tedjamulia
Cheif Technology Officer
NetDocuments


"In the legal industry, secure information management is critical. Litéra's Change-Pro document comparison solution, combined with our OCR technology, delivers the comprehensive document management that law offices and corporate counsel professionals need with the security they require to protect sensitive information and assure legal compliance."

Dean Tang
CEO
ABBYY USA


"My firm's products are the legal documents that we produce using the Litéra Innova applications. Innova 6.0 has added new features that will allow my users to be more efficient and successful in the document production process."

Glynn Fluitt
Manager of Desktop Services
Cravath, Swaine & Moore LLP


"Litéra continues to deliver innovative solutions to common document lifecycle management challenges. Litéra's cloud computing offering will give legal firms like ours the flexibility to manage documents on premise or off premise, without adding additional software, licenses, or integration headaches. With a click of a button, users will have the ability to access critical documents no matter where they are to increase productivity and infrastructure cost savings."

Sean Scott
Chief Information Officer
Womble Carlyle Sandridge and Rice, PLLC


"We have selected Innova to replace our existing solution because it demonstrates speed and ease of use that will further enhance the productivity of our users. We are pleased with Innova's robust feature set and look forward to the implementation."

Kirk Scruggs
Chief Information Officer
Bracewell & Giuliani


"Law firm IT organizations are challenged with an increasing number of application plug-ins they must manage that tend to have interoperability issues and impact email performance. We are pleased that BDS operates seamlessly with Metadact, providing law firms with advanced protection of confidential documents without changing sender behavior."

Charlie Magliato
Legal Practice Manager
Biscom

 

"The firm was looking for a comparison and data cleansing product that would help move us forward from our old solution. We looked for a company that lives by the high standards that we value. Our focus was on reliability, ease of use and support, but in addition also on ethics in relationships and leadership in innovation. Our due diligence showed that Litéra has set a new standard in all of these areas."

Simon Kosminsky
IT director
SJ Berwin


"Third party add-ins have been a source of significant frustration to IT departments. Litéra Launchpad is both an innovative and practical product. It eliminates integration headaches and allows me to upgrade Microsoft Office or Windows OS to the next version at any time. With Launchpad, there are no add-ins or plug-ins to manage, no integration costs and no performance degradation. It' s the best document lifecycle management solution we have seen in years."

Sean Scott
Chief Information Officer
Womble Carlyle Sandridge and Rice, PLLC


"Our philosophy is to carefully choose a few primary technology partners who combine highly-functional products with world-class service, and do so in a cost-effective manner. Litéra has developed the most comprehensive document lifecycle software solutions that are essential tools for our lawyers. These innovative, user friendly replacements to our current products are vital to providing quality legal work at the highest value for our clients - without adding additional support or integration issues for our IT staff."

Rich McClain
Director of IT
Hunton & Williams LLP

 

 

Copyright © 2011 Litéra ® Corp. Patent 7,818,660, Patent 7,818,678
and Patent 7,895,276. All rights reserved.