March 5, 2020
As a global company, Litera understands that the coronavirus (COVID-19) is impacting everyone around the world. In the interests of our customers, our staff, their families and their communities, we have taken a number of steps to do our part in reducing the risk associated with this outbreak and ensure we can continue to service our customers through this challenging time.
1. Litera already has a business continuity plan for unlikely events such as this. As a global organization, we have the ability to distribute critical services across geographies to ensure that Litera’s operations are not materially impacted. In addition, our entire workforce is capable of working remotely, should the need arise, and many do so regularly as part of our day-to-day routine. As such, customers will not be impacted as the situation evolves.
2. Though we continue to be very customer-focused and value face-to-face meetings, we will offer all customers the option of meeting via video conference, in the event that it is more suitable. We have the infrastructure in place to conduct all meetings remotely.
3. Avoiding unnecessary travel was already important to Litera given its impact on the environment, and we are now further reducing international movement. Alternative options for cross-border meetings will be available.
4. Finally, we are exploring other ways to reduce non-essential contact, including reducing the number of staff at large events and conferences, and our participation in all large-scale events is under ongoing review.
We will keep our customers updated on any changes that may occur to our day-to-day operations as the situation develops. Should you have any questions or concerns, please get in touch.