We often think the most important work should be done from our desk but is that really the case? The functionality and productivity features that are built into mobile applications make it easy for an employee to work anywhere, on any device and deliver high-quality results.
The global enterprise mobility market will be worth as much as $140 billion by 2020. Bring Your Own Device allows employees to work from home or in the office using their personal tablet or mobile device. BYOD requires a policy to govern the use of technologies that accommodate employee’s desire to shape their work environment and deliver appropriate oversight and control for the organization.
Skeptics question the benefits and call out the risks of endorsing the use of “an unsupervised business environment.” They believe mobile work environments will reduce internal and external company oversight and lessen transparency in employee-employer relationships.
Many have struggled to develop corporate mobility strategies and mobile device policies that maintain oversight and ensure the productivity gains are realized. Often the technologies deployed to support the policy deliver employer peace of mind but stifle productivity and encourage workarounds.
For the hesitant, figures indicate moving in this direction is mainstream, not leading edge:
Table & Mobile Device Usage, by the Numbers.
- 61% of companies have a mobile site or have optimized their existing site for mobile
- 64% of decision-makers read their email on a mobile device
- Around 33% of enterprises are planning to build enterprise app stores
- 35% of large enterprises leveraged mobile application development platforms (MADP) to develop and deploy mobile apps in 2015
- By 2016, the number of enterprise applications optimized for mobility will increase by four times
- By 2018, over 50% of all mobile apps will be created without coding
- The global enterprise mobility market will be worth as much as $140 billion by 2020
Mobile professionals in 2016 can access highly-effective software for secure email communication, company-wide collaboration, and confidential content from a corporate-run document management system. If employers apply the correct tools and exercise prudent control of the information they are sharing, a well implemented, scalable mobility solution will deliver on the twin promise of improved productivity and control.
The key is to analyze the risk holistically and to think through how employees will actually use the systems. It is easy to get distracted by endless risk scenarios and what-ifs. A few simple questions can keep the policy vs compliance vs implementation balanced:
- Does the policy and its implementation make it easy for people to do the right thing?
- Are the tools we are delivering more convenient and more secure than those that could be used to work around our controls?
- Is there a way to capture improvements and ideas from scheme participants?
- Is our thinking mobile-first?
- Are there some things everyone would agree “just need to be done” in the office and can we deliver a better experience for most use cases by removing those from the mobile solution? Subsequently, can we find ways of reducing the list of in-office tasks; i.e. don’t let perfect be the enemy of great.
- What would our clients think about our approach if something went wrong?
- Finally, and most importantly: How are we engaging people about their responsibility to be aware of the risks
By: Josh Davis