In mid-November, I had the pleasure of traveling across the pond to visit our ILTA friends at this year’s INSIGHT event (BTW, great new venue). As always, the difficulty was in deciding which of the sessions to attend. Too many good choices, folks! Although the scope of the sessions was broad, a few themes emerged.
One of the most compelling was around a need for strong security – driven by clients and (in some cases, reluctantly) embraced by law firms. At one of the security-focused sessions, a speaker began with the statement the “there are two types of companies – those that have been compromised and those that don’t know they’ve been compromised,” noting that one large bank experiences an average of 250,000 security incidents a minute. Sobering. Particularly interesting to me was how the idea of security is beginning to eclipse the commitment to lawyer convenience, which has traditionally reigned supreme.
It’s an odd paradox, because this commitment to convenience has in many ways driven the pendulum back toward security, with BYOD, CYOD, and true “anywhere, anytime” computing. As lawyers find themselves with the desire to do “on the go” all the things they do at the office, legal technologists are challenged to deliver this greater functionality not only without sacrificing security but with ensuring ever-improved levels of security.
Security is by far and away the issue of the day in law firms, and we must all focus on “protecting lawyers while enabling them”, i.e., making it easy for lawyers to do the right thing.
VP of Client Development