From create, to check, to collaborate, all customers are backed by our industry-leading Customer Support Team. This team of document experts is available to ensure all phases of your Litera Microsystems-enabled document workflow runs efficiently and quickly. With a customer satisfaction rate of 98%, we take pride in supporting our customers in one of two packages: Standard and Premium.
Receive first-rate product support and assistance with all Litera Microsystems software installations and troubleshooting. If a challenge arises, this team works with you between 8AM – 8PM Eastern U.S. to diagnose the situation, provide guidance toward a solution, and take action.
Take the best support in the industry and make it better with 24/7 availability. Premium Support builds onto the benefits of Standard, delivering white glove service to organizations that require immediate attention to any issue, no matter what time or day it arises.