ILTACON Homepage
Managing Legal Service Delivery: Optimizing Processes with Automation
Speaker: Ashley Miller – VP of Sales, North America, Litera
Panelists:
- Sulabh Upadhyaya – Management Consultant, Kraft Kennedy
- Jared Gullbergh – Chief Information Officer, Buchanan Ingersoll & Rooney PC
Description: Automation and AI are reshaping legal service delivery. To ensure strategic alignment and sustainability, project management and governance frameworks are essential. Effective automation implementation requires clear planning, defined roles, measurable goals, and transparent communication. Governance ensures consistent, secure, and ethical application of technology, defining standards for data use, operations, quality, and accountability.
By integrating automation and AI within strong management structures, legal organizations streamline workflows, reduce manual work, and accelerate task completion, all while meeting business objectives and risk requirements. This leads to improved efficiency, fewer errors, and faster turnaround times. Ongoing monitoring and governance processes make these improvements consistent and measurable.
With automation and AI, law firms and legal departments deliver quicker, more accurate services, freeing professionals to focus on higher-value tasks and better serving clients.
ILTA Lessons in Leadership Book Launch and Author Signing
Speaker: Rachel Merrick-Maggs – Vice President of Strategic Growth & Chief of Staff, Litera
Description: ILTA Lessons in Leadership brings together candid stories from legal technology leaders about the pivotal moments, hard-won lessons, and unexpected turns that shaped how they lead. Stop by to hear from Rachel Merrick-Maggs and fellow contributing authors, grab a signed copy, and start your ILTACON morning with the kind of conversation that stays with you long after the conference ends.
KM Roundtable 2.0: KM+AI – From Inspiration to Implementation
Speaker: Ashley Gibbs – Senior Director, Product Value and Solution Sales, Litera
Panelists:
- Kevin Bosshardt – Director of Knowledge Management and Business Operations, Saul Ewing
Description: As AI rapidly moves from experimentation to enterprise deployment, KM teams are at the centre of turning possibility into practice. This highly interactive roundtable builds on last year's excitement and energizing discussions and shifts the focus from ideas to execution.
Participants will engage in facilitated, table-based peer discussions exploring how KM functions are evolving to support AI-driven legal work—operationally, technically, and strategically. The session will focus on real-world challenges and emerging KM practices.
Designed for KM leaders, innovation professionals, and legal operations teams – let's keep the KM spark burning. Join us as we collectively chart the next wave of KM+AI around the (metaphorical) fire!
Litera Company Update
Speaker: Avaneesh Marwaha - Chief Executive Officer, Litera
- Legal AI is moving faster than most firms can track. Hear what that means for the profession from someone at the center of it.
- Get an inside look at where the market is headed and discover new solutions to drive efficiency and growth.
- See what's on Litera’s roadmap and walk away with a clear point of view on how to make AI work for your firm right now.
Litera Master Class
“What AI Are You Using?" Isn't the Real Client Question. Here's What Is.
with Dennis Garcia - VP, General Counsel, Litera
Building the Next Gen Legal Training Ecosystem
Speaker: Daniel Choi – Legal Product Consultant, Litera
Panelists:
- Jacqueline Schafer – Founder and CEO, Clearbrief
- Chelsea Dohemann – Firmwide Technology Training Manager, Morrison & Foerster LLP
- Thomas Turner – Emerging Technology and Digital Initiatives, Vanderbilt Law School
Description: Legal training teams face unprecedented change (new platforms, workflows, and AI) with limited resources. This session explores how GenAI and agent-based tools can scale impact without sacrificing quality.
Attendees will learn to build a hybrid training ecosystem: AI handles repeatable, high-volume learning, while human trainers focus on strategy and complex change leadership. GenAI can quickly produce tailored, role-based, scenario-driven content and just-in-time resources.
AI agents can serve as always-available Training Assistants, answering questions and guiding users. We'll also examine emerging AI Coaches for personalized learning during major tech rollouts.
The goal is to design a future-ready legal training ecosystem that improves consistency, shortens time to competency, boosts adoption, and empowers teams to mobilize firm-wide support.
AI-Enabled Conference Rooms
Speaker: Anamaria Verdeja – Senior Product Manager, Litera
Panelists:
- Sam Harden – Innovation Strategist, Affinity Consulting Group
- Jeff Shoate – Senior Manager of Voice, Data and Video Communication, Manatt, Phelps & Phillips, LLP
Description: AI-assisted meeting tools promise automatic summaries, real-time transcription, and improved collaboration, but in a legal environment, confidentiality and compliance must come first. This session examines available AI meeting technologies, privacy implications, governance strategies, and practical use cases inside law firms. Guidance will be shared on when AI is appropriate, when it isn't, how to set firmwide policies, how to manage user expectations, and cultural shifts such as "The No Hello Movement."
High‑Performance Teams by Design: A Neuroscience Playbook for Modern Leaders
Speaker: Rachael Rekart – Chief of Staff, Litera
Panelists:
- Amanda Sabia – Director, Sales Engineering, Relativity ODA LLC
- Natalie Alesi – Founder
Description: High performing teams don't just collaborate well—they think, focus, and recover well together. This session translates cutting edge neuroscience into practical, repeatable leadership habits you can use to help your teams stay clear headed, resilient, and high performing during moments of change, uncertainty, and transformation.
We'll explore how the brain responds to stress, shifting priorities, and cognitive overload, then practice short, evidence informed routines that increase attention, reduce reactivity, and improve team synchrony. You'll learn how to embed these techniques into everyday rituals—stand ups, planning sessions, project kickoffs, and Quarterly Value Reviews—so your teams can maintain momentum even when the work gets complex.
Your Competitive Advantage: Turning Tech Challenges into Opportunity
Speaker: Dennis Garcia – VP, General Counsel, Litera
Panelists:
- Joseph Hoegler – Chief Technology Innovation Officer, Kraft Kennedy
- Kirsten Stewart – VP, Product Management, Elite
Description: Organizations often postpone critical technology upgrades due to cost, complexity, or uncertainty around leadership buy-in; decisions that can stall innovation and impact client trust. This session shows IT leaders how to pinpoint high-impact pain points, secure executive alignment, and deliver focused technology initiatives that produce measurable ROI without large-scale disruption. Through real-world examples and practical frameworks, attendees will leave with clear, repeatable approaches for turning persistent technology challenges into strategic advantages.
The Modern Legal Leader: Influence, Adoption, and Skills That Matter Now
Speaker: Mari Trevino – Director, Client Value and Innovation, Litera
Panelists:
- Debbie Foster – Chief Executive Officer, Affinity Consulting Group
- Alexa Isaacs – Head of Project Delivery, RPC
- Andy McDonnell – Director, Technology and Innovation, Lex Mundi Ltd
Description: Growing your career in legal tech increasingly means stepping into roles where you influence people, guide change, and shape outcomes—often long before you have a formal title. But the habits that made you a strong individual contributor aren't the same ones that make you an effective leader or change agent.
This session is designed for professionals who want to grow into leadership or change focused roles and aren't sure what skills actually matter. We'll explore how to define your leadership identity, build credibility in skeptical environments, communicate with clarity, and influence behavior in ways that stick. Panelists will share the patterns that shaped their own leadership journeys, the habits they had to unlearn, and the small but meaningful shifts that helped them move from "doing the work" to "leading the work."