Maintaining Unnecessary Technology Is CostlyTechnology isn't just expensive to buy; it can also be expensive to maintain. From the initial purchase or subscription price through IT support time, the costs of updating and managing software and licenses can add up quickly. When technology is earning its keep by providing measurable value, those costs are worth it'but that's not always what happens.There are three broad categories of technology you might be wasting money on:
- redundant technology that either isn't solving a critical problem or that addresses a problem that could be better handled by another tool;
- unused technology that might be helpful, except that no one's using it due to some barrier to adoption; and
- dangerous technology that's either managing a problem poorly or is introducing a security vulnerability.
The Costs of Poor Technology Go Beyond the BudgetUnnecessary or poorly designed technology costs more than dollars. It can also waste valuable time. We've all experienced the drag of software that:
- is so non-intuitive or clunky to operate that it takes more time to learn the software'every time you use it'than to complete the task manually;
- interrupts an established workflow repeatedly, slowing down a process that should be fast and seamless; or
- has so many non-essential bells and whistles that it produces more distraction than value.