Nature, Subject Matter, Purpose, and Duration of Processing:
  • Nature and Subject Matter - We are a member of the Litera Group, which is a provider of technology services and solutions. We have contracted with the Customer to provide certain of our technology services and solutions to the Customer.
  • Purpose - In respect of each Customer Contract, we will process Personal Information only to the extent necessary for the purpose of the provision of our technology services and solutions to the Customer and in performing all other obligations under and in accordance with the terms and conditions of the Customer Contract. As part of these arrangements, we will process Personal Information controlled by the Customer.  The Personal Information that we process (i) when we access the Customer's systems in relation to the provision of support or when Personal Information is included in the document provided by the Customer through Support; or (ii) when the Customer uses our technology services and solutions which allows them to store and otherwise process data, will be determined by the Customer. We do not monitor or access the documents that are transmitted through Customer’s software by Customer.
  • Duration - In respect of each Customer, we will process such Personal Information (i) for the duration of the Customer Contract; and (ii) for the period after the termination or expiry of the Customer Contract during which we have surviving obligations that require us to process such Personal Information or the Customer continues to store such information on our systems.
Categories and types of Personal Information:
  • Non-special categories of personal data –

Law Cruit – first name, last name, email address. Other personal data which Customer may choose to provide us – phone number, home address, date of birth, race, gender, photograph where an individual is identifiable or any other information provided through support ticket.

CE Manager - first name, last name, email address. Other personal data which Customer may choose to provide us – date of birth, race, gender, photograph where an individual is identifiable or any other information provided through support ticket.

 Top Performance - first name, last name, email address. Other personal data which Customer may choose to provide us – phone number, race, gender, photograph where an individual is identifiable or any other information provided through support ticket.

  • Special categories of personal data – Personal Information which Customer may choose to provide us - revealing racial or ethnic origin and cultural or social identity.
  • Criminal convictions information - Criminal convictions information – including (alleged) offences, outcomes and sentences. 
Categories of Data Subjects:
  • It will include staff such as attorneys, partners, directors, employees, volunteers, agents, temporary and casual workers and other personnel engaged by the Customer, Customer’s clients.
  • It will include any person whose Personal Information is included in the documents and other materials in respect of which the Customer uses our document technology services and solutions. For example (and where used by a Customer), Personal Information of a data subject that is set out in a document (i) stored by the Customer in our software-as-a- service secure end-to-end portal; or (ii) that the Customer compares using our software-as-a-service document comparison service.
Processing Activities & Storage:
  • Processing Activities & Storage: All Personal Information is stored and processed on Company’s cloud applications.
  • Access: Company does not monitor the Personal Information that is stored and processed on Company’s cloud applications. Company may have limited access to Personal Information when Customer open a support ticket
  • Dissemination: none. This is controlled by the Customer. Alternation: none. This is controlled by the Customer.
  • Combination: none. This is controlled by the Customer.
  • Consultation (viewing): only in limited instances when a support ticket is opened by Customer.
  • Deletion: Data deletion may be controlled by the Customer. Company deletes data upon expiration of the Subscription Term (as defined in the Customer Contract).